A directory, not a middleman. Homeowners find and contact members directly; members pay one flat monthly fee.
Every listing is tied to the trades a member does and the areas they cover.
Read what they do, see their recent work and see which checks and documents they hold.
Enquire through the profile or post a job. Free for homeowners, always.
Tell us your trade and your patch. No cost, no commitment.
We check your photo ID. You also supply your insurance certificate and any trade qualifications your work requires.
Your profile appears in local searches and enquiries come straight to you.
We check photo ID against the business named on the listing.
Members supply their public liability certificate and confirm it at renewal.
Members provide their Gas Safe, NICEIC or trade card details, shown on their listing as given to us.
Customer reviews are coming to member profiles. Until then we show what each member has told us, and what we have checked.
We are a directory, not a vetting service or a guarantor. Membership means we have confirmed who someone is. It is not a recommendation, an endorsement, or a warranty of their work. Please satisfy yourself about any tradesperson before you hire them.
Check photo ID against the business named on the listing.
Ask every member for a current public liability insurance certificate.
Ask for trade qualifications and registration numbers where the work calls for them.
Remove members who we find have misrepresented themselves to us.
Pass serious, evidenced complaints to the member concerned.
We do not carry out background, credit or criminal record checks.
We do not inspect, supervise or sign off any member’s work.
We do not audit qualifications or insurance with the issuing bodies. Details are shown as members give them to us.
We do not set prices, hold your money, or become a party to your contract.
We are not liable for a member’s work, conduct, delays, costs or losses.
Any work you agree is a contract directly between you and that member. Always get a written quote, check their insurance and qualifications yourself, and keep a record of what was agreed. If something goes wrong, your rights are against the tradesperson, though we do want to hear about it, and persistent problems cost members their listing.
Turn a category on or off, then save. Your choice is remembered for six months. Full detail of every cookie is in our cookie policy.
Keeps the site working: your session when you log in, security checks on review and enquiry forms, and remembering this cookie choice. The site cannot run without these, so they cannot be switched off.
Counts visits and shows us which trades and areas people search for, so we know which parts of the directory to improve. We only ever look at totals, never at you individually.
Lets us measure which adverts bring homeowners to the directory, and allows videos or maps hosted elsewhere to load on member profiles. These companies can build a profile of your browsing.